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Customer Care Assistant

Location: Ridgeland, MS

Schedule: Monday-Friday 8am-5pm

Job Description: • Must have knowledge of administrative procedures, and knowledge of use and operation of standard office equipment.
• Ability to communicate verbally and in writing with accurate grammar, spelling and filing skills.
• Strong organizational skills
• Knowledge of time management and ability to prioritize work
• Computer literate with knowledge of Microsoft Office, including Word, Excel, Outlook
• Demonstrates ability to perform work with considerable independence by use of creative thinking, thorough analysis of problems, and use of innovative approaches to problem resolution.
• Knowledge and ability to collaborate with team
• Knowledge and ability to interact and service all levels of an organization, including external customers
• Excellent telephone skills, including ability to handle difficult calls/callers.
• Knowledge and skill in prioritizing, scheduling, coordinating work and managing multiple tasks and deadlines.
• Knowledge of administrative practices and procedures, and familiar with medical terminology and Medicaid program.
• Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines
• Ability to travel as needed driving and/or going on airplane to customer locations or meetings


Job Requirements: • High school diploma required. Technical College degree preferred;
• Three (3) to five (5) years’ experience in general clerical/administrative duties;
• Previous telephone or customer service experience required; or
• Any equivalent combination of education, training and experience that demonstrates the ability to perform the duties of the position.
• Strong computer knowledge, including word-processing (40-50 WPM) and data entry skills required.



Click here to request more information for this position.

Contact Information:
E-mail Resume: .(JavaScript must be enabled to view this email address)
Phone: 601-933-0037
Resume Fax: 601-933-0067

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Mon. - Fri. 8am to 4:30pm | Telephone 601.933.0037 | 301 New Pointe Drive, Ridgeland, MS 39157